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Contents

1. Security and Confidentiality
2. Confidentiality Undertaking

1. Security and Confidentiality

1. All activities that relate to the processing of personal data will have appropriate safeguards and controls in place to ensure information security and compliance with the Data Protection Act (1998) (DPA). Under the terms of the council's Conditions of Employment, all workers are obliged to respect the confidentiality of personal information revealed to them in the course of their work.
2. All social care workers are required to sign an undertaking to respect the confidentiality of personal information revealed to them. This will also evidence that workers have read & agree to abide by: Bromley's code of conduct for emails/ Bromley's Data Protection Statement/ Data Protection Act (1989).
3. All workers have a duty to ensure that personal information, whether held on computer, in case files or any other record is stored securely.  Every worker is personally responsible for taking appropriate precautions to ensure the security of confidential personal information whilst it is in their possession and when it is being transferred, physically or electronically, from one person, site or organisation to another.
4. Confidential files and records must not leave the building without the Group Manager or Deputy Manager's written agreement and the case file must be booked out via a clear administrative procedure so that the file can be traced as to it's location and when it will be returned.
5. Case file records such as reports and documents when taken out of the building for the purposes of information sharing at professional meetings or meetings with parents, carers and children MUST be transported in a closable bag or briefcase.  This must be kept with the officer at all times & NEVER left unattended.  No client files are to be sent through the internal post.
6. Group Managers and Deputy Managers must ensure that the transportation of confidential case files procedure is followed by all workers and that this matter is raised in team and district meetings and within individual supervision.
7. Confidential files and records must be locked away at night and not left out on desks or in desk drawers.
8. Workers should be reminded that sensitive and confidential data should not be transferred to portable media such as memory sticks or CDs (unless encrypted and with the permission of your line manager). 

Further information about confidentiality and the transportation of files procedure is available in the Children's Safeguarding and Social Care Division Policies and Procedures manual, accessed through the Safeguarding & Social Care 'OneBromley' page or Transportation of Files Guidance

2. Confidentiality Undertaking

Click here to view the Undertaking document

End